How To Solve PS5 Error CE-107891-6 [Our Tested Methods]

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Arsalan Shakil

At HI Digital I test and write about different hardware configurations to show other PC users what they can expect from their build. My end goal is to educate the masses to make the right decision when they are looking for new PC parts to buy

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The PS5 error CE-107891-6 may appear while trying to start a game or an app on your console. This error hints toward a problematic game file or issue with the stored cache, which may hinder the game or app’s normal startup on PS5, and also occurs due to incomplete copying of the game from the external hard drive to an internal drive

You will see the following whenever error CE-107891-6 appears on your console:

Key Takeaways

• A few reasons for the error include software or game file bugs, poor internet connectivity, and game transfer issues.
• Try restoring licenses, rebuilding the database, and power cycling the console to solve the error.
• Reinstalling the problematic game/app is among the most effective solutions for this error.

Here are some common fixes for the error that we recommend you try before proceeding to the other solutions:

1. Power cycle internet router.
2. Power cycle your console.
3. Check PSN server status.
4. Take an internet speed test.

Restore Licenses

Restoring the licenses means refreshing the digital rights of your purchased games, add-ons, and apps on the console. It can be handy when facing issues with the games and apps downloaded from the PlayStation Store and also helps sync data with the PS servers.

This method seems to be effective for several users under a YouTube video by TechHQ, so we double-checked it, and it resolved the issue.

Follow the instructions below to restore licenses:

1. Head to Settings > Users and Accounts.
2. Select Other > Restore Licenses >  Restore.

   

Clear Console Cache

Clearing the PS5 cache will delete the outdated and faulty data within the cache storage to make space for newer information, thereby eliminating errors. Therefore, we performed a cache clear and fixed the error CE-107891-6.

Rebuild PS5 Database

Rebuilding the database is another way to clear the persisting cache and reorganize the data in the system’s storage. Consequently, it rids the PS5 of corrupt and problematic files, which fixed the error on our console.

Reinstall The Problematic Game/App

Another option is to delete the game from the console and reinstall it from the PS Store. This will bring in a fresh set of data for the game. Many users found it as an instant fix to the error, so we tested it and found it effective as well.

Use the following method:

1. Move to Settings > Storage.
2. Pick Console Storage > Games And Apps.

   

   Console Storage (Image By Tech4Gamers)
3. Select the problematic game > Delete it.

   

   Delete (Image By Tech4Gamers)
4. Confirm by pressing OK > Restart the console.
5. Search for the game on the PlayStation Store > Download it.

Update PS5 Software

We always recommend keeping your devices up-to-date with the latest software. After updating our PS5 to the latest OS version, we noted that the error was gone.

Initialize PS5

Initializing the PS5 will switch all the settings to factory default and erase all the games and data stored on the hard disk. We only recommend resorting to this when other solutions fail and the PS5 error CE-107891-6 persists.

If none of the fixes above resolves the error, go to the official PlayStation Support website and get specialized help for your console.

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Arsalan Shakil

[How-To Guides Expert]

Laiba, our tech guru at HI Digital, simplifies and crafts How-To Guides with a Google IT Support Certificate. Beyond tech, she captures the city’s aesthetics through her lens. Join her journey where tech meets creativity!

Get In Touch: Laiba@hidgt.com