Our Tested Fixes for “KMODE_EXCEPTION_NOT_HANDLED” Error

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Uzair Shabir

At HI Digital I test and write about different hardware configurations to show other PC users what they can expect from their build. My end goal is to educate the masses to make the right decision when they are looking for new PC parts to buy

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After installing Windows 11, some users may experience the “KMODE_EXCEPTION_NOT_HANDLED” Blue Screen of Death error. In a nutshell, it occurs when one system component overwrites the memory of another. Some common reasons are using third-party antivirus, outdated BIOS, system file corruption, conflicting graphics card drivers, and damaged physical RAM.

You will see this message on your screen:

Method Difficulty Rating

Update Your Graphics Drivers

As per my experience, you must promptly update your PC drivers. The KMODE exception error will go into a reappearing loop, popping as Windows restarts. A driver issue usually causes this Blue Screen of Death error, most certainly the display driver.

So, I performed a graphics card driver update and eliminated the trouble, as many users on Microsoft Community did the same.

Delete The EspoDRIVER.sys Driver And Esportal App

There is a high chance that it is due to a system file (EspoDRIVER.sys) belonging to the e-sports platform Esportal. Deleting the system mentioned above, the file, and the parent app is a viable fix and resolved my BSOD error.

Furthermore, use an account with admin privileges to delete the driver from the drivers’ directory. Here are the exact instructions:

1. Windows + R: Launch Run with Windows + R > Type appwiz. cpl > OK.
2. Hit Yes: Wait for User Account Control > Hit Yes to gain admin privileges.
3. Uninstall Esportal: Find Esportal in Programs and Features > Right-click Esportal > Uninstall
4. Delete: As the Esportal app isn’t active, you can safely delete the EspoDRIVER.sys driver. For this, navigate the path below and right-click on the file to go for the delete option. 

Perform A System Restore

While working on the issue, I found that system restores can also eliminate the error. By restoring the system, I returned it to a favorable point before the error’s arrival and then used it from that point onwards without encountering the error.

Different users on the forum explained that one needs to restore the system when such an error occurs. Here’s how to fix it:

1. Run Box: Access Run box > Execute rstrui.exe.
2. Restore: Select Next > Choose a point before the error occurs and restore the system > Finish > Restart PC.

   

Reset Your PC

Resetting a Windows PC can become the problem solver when faced with technical system glitches, malware infections, and, most importantly, Windows BSOD errors. You can restore the system to its default condition through a system reset, which will eventually fix several problems. However,  use it as a last resort.

Replace The Faulty Motherboard/CPU

I encountered the KMODE Blue Screen of Death error, which suggested a potential problem with either the motherboard or the CPU. Consequently, I brought both components to a technician for hardware diagnostics.

While observing the process, it became necessary to replace these components to resolve the issue. Learn what you need to look for when buying a motherboard and how long a motherboard lasts.

It is a technical error I experienced while updating my Windows 11. The installation failed midway, leading to this error. Using my experience in tech, I could solve the error in the above ways, though I had to be careful not to mess with any crucial settings on my PC.

Final Thoughts

The “KMODE_EXCEPTION_NOT_HANDLED” error, a notorious blue screen of death (BSOD) in Windows, signifies a critical issue within the PC’s core. Culprits range from corrupted system files to outdated drivers or incompatible hardware, consistently resulting in a freeze and an ominous blue screen.

Windows 10 – Error: KMODE EXCEPTION NOT HANDLED
Windows 10 – Error: KMODE EXCEPTION NOT HANDLED WHEN OFFING COMPUTER BUILD 19551 pic.twitter.com/rh9Rrl4ghd😡 pic.twitter.com/CSZEmWIWjQ

— andres zaragoza pere (@andreszaragozap) January 29, 2020

For this error, online forums act like help centers. People tell their stories, look at error codes, and experienced members give advice. While Microsoft looks into the problem, we give you this: a step-by-step guide with solutions that are tested and work to help users fix the error.

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Uzair Shabir

[How-To Guides Expert]

Laiba, our tech guru at HI Digital, simplifies and crafts How-To Guides with a Google IT Support Certificate. Beyond tech, she captures the city’s aesthetics through her lens. Join her journey where tech meets creativity!

Get In Touch: Laiba@hidgt.com