- Helldivers 2 fans want refunds for the game after Sony’s mandatory PlayStation account policy.
- Fans are complaining that PlayStation accounts are not supported worldwide, forcing many to lose access to the game.
- Arrowhead Game Studios states that Sony is to blame for this change.
Helldivers 2 has found itself in an unexpected position. Following the sudden requirement of PlayStation accounts, the entire community has seemingly turned against Arrowhead Game Studios.
The co-op shooter received thousands of negative reviews mere hours after the change was implemented. However, the situation has escalated further, and Arrowhead Game Studios has made it clear that Sony was behind this move.
Why it matters: Helldivers 2 is the biggest PC game of 2024 so far. This success was unprecedented, but the studio appears to be losing its success just as quickly as it earned it.
According to the Helldivers 2 community manager, Arrowhead Game Studios did not make this decision.
First of all, it’s Sony’s decision.
-Twinbeard
As expected, Sony has been calling the shots, but this situation has hurt the developers directly. Over on social media, the director has acknowledged the new wave of negative reviews.
In fact, Helldivers 2 has practically become one of Steam’s most negatively reviewed titles in the last 24 hours. Since yesterday, the Steam version has received a whopping 100K reviews.
Users have also begun demanding refunds for their purchases. Many believe this practice should be illegal since PlayStation is not officially supported in as many countries as Steam.
Now this is where Valve need to step in and offer no questions asked full refunds regardless of time played for anyone who purchased prior to this announcement.
Dropping this mandatory requirement way after launch is scummy. If it's not already, it should be illegal. https://t.co/81HZ8cUWAz
— Matt | … | Beyond tired (@bansama) May 3, 2024
Various social media users have already confirmed that they will soon lose access to Helldivers 2 due to the policy.
The current reception is a far cry from the general positivity that was evident within the community until a few days ago. On a positive note, this outrage is likely to attract Sony’s attention.
Arrowhead Game Studios will likely attempt to reach a solution with Sony. However, till then, the game is quickly losing its position as one of Steam’s best-reviewed releases of 2024.
Amid the chaos, Helldivers 2 remains one of Steam’s best-selling and most-played games. It has stayed on the charts for several months, but this new change could mark the end of this co-op shooter’s reign on the platform.
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