How To Fix PS5 Controller Mic Not Working

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Syeda Laiba Alam

At HI Digital I test and write about different hardware configurations to show other PC users what they can expect from their build. My end goal is to educate the masses to make the right decision when they are looking for new PC parts to buy

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If your PS5 controller mic isn’t working, you’re not alone. Even with a new controller, issues can arise. Potential causes include incorrect input device selection, mic level settings, muted voice chat, or a dirty controller. Thankfully, most problems can be fixed at home without a repair shop visit.

Select The Correct Input Device

In certain instances, users may overlook selecting the appropriate input device for their microphone, I used to do this as well. Then I discovered a solution that involves navigating to the console’s settings and choosing the correct input device. Follow these steps to ensure the right input device is selected:

1. Go to PS5 Settings: Go to your PS5’s settings. This can be done by pressing the Gear icon on the home screen.
2. Select Sound: Scroll down and select Sound. 
3. Input Device:  Go to Microphone > Input Device.
4. Exit: Now, make sure it is set to Microphone on Controller > exit the settings.

   

Adjust The Microphone Level

Once you’ve successfully selected the correct input device, the next crucial step is adjusting the microphone level. I validated this solution, and my team also tested and confirmed its effectiveness. To fine-tune the microphone level, follow these steps in the settings:

1. Settings: Go to the Sound settings.
2. Adjust Microphone Level: Select Microphone > Adjust Microphone Level.
3. Take the circle to the centre: Now, if the circle on the slider is on the left side > take it to the centre. 

   

Make Sure Your Game Voice Chat Is Not Muted

The Tech4Gamers team uncovered a common oversight among users: having the game voice chat set to mute, consequently hindering the functionality of the PS5 controller mic. Drawing from our collective expertise, we’ve outlined the steps to unmute the game voice chat, ensuring the seamless operation of the controller mic:

1. Press the PS Button: Press the PlayStation button on your controller > Press the Options button.
2. Select Game Base Settings: Go to Messages > select Game Base Settings from the right side.

   

3. Voice Chat Settings: Go to Voice Chat Settings > unmute Game Voice Chat from here. 

   

Reset Your PS5 Controller

Having encountered this persistent issue myself, I delved into thorough research to find a viable solution. In my exploration, I discovered that resetting the PS5 controller proved effective, a solution that I have personally employed to address various controller issues, including mic malfunctions. 

Final Thoughts

This detailed guide offers step-by-step instructions to troubleshoot and address common issues with a PS5 controller mic. Many users have faced this issue and have tried to come up with a solution.

@ASTROGamingUK why is my headset mic not working witu my ps5 all i get is the mic threw controller working and its annoying as i constantly echo

— Exoticz (@viExoticz) May 28, 2021

Possible culprits include incorrect input device settings, muted game voice chat, or a dirty controller. To resolve these issues, it is crucial to ensure the correct input device is selected, adjust the microphone level appropriately, and verify that the game voice chat is not muted. If initial attempts prove unsuccessful, a controller reset may provide a solution. 

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• How To Reset PS5 Controller
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Syeda Laiba Alam

[How-To Guides Expert]

Laiba, our tech guru at HI Digital, simplifies and crafts How-To Guides with a Google IT Support Certificate. Beyond tech, she captures the city’s aesthetics through her lens. Join her journey where tech meets creativity!

Get In Touch: Laiba@hidgt.com