The Windows 10 1511 failed to an error in the update, also known as the November Update or Threshold 2, which was a significant update for the operating system. However, many users have reported encountering an error when trying to install this update, leading to frustration and confusion.

This error can occur due to many unwanted reasons like recent upgrades, installation failures, or deferred upgrades.


Key Takeaways

  • The Windows 10 1511 update, also known as November Update or Threshold 2, may fail due to a recent upgrade, deferred upgrades, previous removal of the Windows 10 Fall Update, or installation failures.
  • The causes of the error include deferring upgrades in Windows Update settings, removing the Windows 10 Fall Update, or previous installation failures of Windows 10 Version 1511.
  • The solutions include using the Command Prompt to manually add the update package, using the Media Creation Tool to update Windows manually, and running the Windows Update Troubleshooter.

Method Difficulty Rating

Command Prompt
Rated: 5/10

Media Creation Tool 
Rated: 7/10

Remove SD Folder
Rated: 6/10

Install Manually
Rated: 6/10

Using Command Prompt

The KB3122947 update error has not been confined to a handful of computers. Numerous users have reported this problem, turning it into a trending topic on the Microsoft support website. Follow the given steps:

  1. Open Command Prompt: Press the Windows and X keys at the same time > Choose “Command Prompt (Admin)” from the option that appears.

    For Users With A 64-bit System

    The following command should be copied and pasted into the Command Prompt:


    dism /online /add-package /packagepath:C:\Windows\SoftwareDistribution\Download\c4a1b8896ce9fbfea96c1ee6890d52a5\windows10.0-kb3122947-x64.cab

    For Users With A 32-bit System

    Copy and paste this command instead:


    dism /online /add-package /packagepath:C:\Windows\SoftwareDistribution\Download\b0a5da1b24245bc4237166e09bae92da\windows10.0-kb3122947-x86.cab

    Image of command prompt
    Copy the above-given text as in the Picture – (Image by Tech4Gamers)
  2. Finalize: Press the “Enter” key > If the procedure was successful, a notice stating that it had been successful would show up.
    Image of Operation Successful in command prompt
    Operation Successful – (Image by Tech4Gamers)
  3. Restart the PC: Restarting your computer will complete the update procedure.

After researching the error and finding insights from users of TenForums, I successfully solved this error using one of these commands in the command prompt. 

Media Creation Tool Solution 

The Media Creation Tool Method is one of the widely used methods for this error. The below steps show how to do it quickly:

  1. Download the Tool: Visit Microsoft’s official website > Find the Media Creation Tool and download it.
  2. Open the file: Go to the location where you saved the downloaded file or to your downloads > To launch the application, double-click on it.
  3. Begin The Upgrade Process: You’ll see a wizard when you first start the tool > The predetermined (default choice will be “Upgrade this PC now” > “Next.”
    Image of Upgrade this PC now and Click "Next"
    Upgrade this PC now and Click “Next” – (Image by Tech4Gamers)

    Upgrade this PC now and Click “Next” – (Image by Tech4Gamers)

  4. Accept The Terms: Review and accept the license terms presented by the tool.
  5. Downloading The Update: To obtain the most recent copy of Windows 10, the Media Creation Tool will now establish a connection with Microsoft servers. 
  6. System Upgrade: Once the download completes, your system will restart The update procedure will then start with the tool, making sure all recent patches, including the problematic ones, are correctly applied.
  7. Open Run Dialog: Access the “Run” dialog by simultaneously tapping the Windows and R keys > Type in “winver” > “Enter.”
    winver image windows 10
    Text “winver” and then Click OK – (Image by Tech4Gamers)

This method might seem a little lengthy, but it is not. Advisors on Microsoft Community recommended the following approach to users encountering this Windows update error. 

Tip: Always download the apps from credible and reputable sources and websites. 

Remove The Software Distribution Folder

In my experience, I’ve learned that Windows Update-related files are stored in the Software Distribution folder. Sometimes, to address certain Windows Update issues or to free up disk space, you may find it necessary to delete this folder. Here are the steps to do it:

  1. Find SoftwareDistribution: Go to ‘This PC’ on your desktop > ‘C drive’ >  ‘Windows’ folder > ‘SoftwareDistribution’ folder.
    Image of Find the SoftwareDistribution folder in local disk c
    Find the SoftwareDistribution folder – (Image by Tech4Gamers)
  2. Locate Download and DataStore: Inside the Software Distribution folder, look for ‘Download’ and ‘DataStore’.
  3. Delete the Folder: Open them and select everything inside both folders > Right-click on the selected items, > ‘Delete’ from the dropdown menu to remove all the files.
    Image of Go to DataStore and Download folders
    Go to DataStore and Download folders – (Image by Tech4Gamers)

Download and Install Manually

Directly downloading and installing KB3122947 from the Microsoft Update Catalog offers users control and efficiency in resolving the update error. If you’re still facing the issue, consider exploring this approach, as it may provide the resolution you need. 

  1. Download the Catalog: Download the KB3122947 update from the Microsoft Update Catalog. You will need to use this link to download the catalog manually.
  2. Run the file: Double-click on the downloaded MSU file to initiate the installation process.
  3. Finish Installation: Follow the on-screen prompts to complete the installation of the KB3122947 update manually.

Users on the Windows 10 Forum emphasized that this method is intended to be employed when all other options have been exhausted.


Final Words

In addressing the Windows 10 1511 update error, it’s evident that users faced widespread frustrations due to installation issues. Reports pointed to various causes, including deferred upgrades and installation failures. My personal experience involved successfully resolving the error through Command Prompt and Media Creation Tool solutions, as verified by others on different forums like Reddit. The prevalence of this issue underscores the need for effective troubleshooting methods.

Frequently Asked Questions

Why did the Windows 10 1511 update fail on my PC?

It could be due to incompatible hardware, corrupted system files, insufficient disk space, malware infection, or network issues. You can try some troubleshooting steps to fix the problem.

How can I check if I have successfully installed the Windows 10 1511 update??

You can check the Version number under Windows specifications in the Settings app or the Winver command. It should be 1511.

What are the benefits of updating to Windows 10 1511?

Updating to Windows 10 1511 can improve your PC’s performance, stability, security, and customization. It can also support new devices and technologies and provide new and updated apps.


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Arsalan Shakil
[How-To Guides Expert] Laiba, our tech guru at HI Digital, simplifies and crafts How-To Guides with a Google IT Support Certificate. Beyond tech, she captures the city's aesthetics through her lens. Join her journey where tech meets creativity! Get In Touch: Laiba@hidgt.com Google IT Certificate Shehryar Khan