How To Fix PS4 Share Play Not Working?

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Abdul Hadi

At HI Digital I test and write about different hardware configurations to show other PC users what they can expect from their build. My end goal is to educate the masses to make the right decision when they are looking for new PC parts to buy

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Whenever I encounter the issue of PS4 Share Play not working, it prevents me from sharing my screen or inviting my friends into the game room. It mostly occurs when something is wrong with the internet connection or the PSN servers are down. 

Method Difficulty Rating

Adjust Video Resolution

Per my testing, incorrect configurations for Share Play’s video output can also cause issues in its proper running. Using Standard settings helped ensure a smoother shared gameplay.

The PS4 Support also advises keeping the Resolution and Frame Rate to Standard for a flawless multiplayer gaming session on Share Play. Use these steps to modify video resolution.

1. Go To Party: Open the Homescreen > Access the bottom menu > Party.
2. Access Party Menu: Highlight the Start Party option > Hit your controller’s Options button > Choose Party Settings.

   

3. Select Quality Settings: Navigate to Video Quality For Share Play.

   

4. Modify Quality: Set Resolution and Frame Rate to Standard.

   

Reduce The Number Of Devices On Your Connection

Another effective way to make Share Play function is disconnecting idle devices on the network to allow more bandwidth for your PS4. Moreover, verify that someone is not using high-quality video streaming sites, like YouTube, Netflix, or Twitch, on the connection since it consumes a good amount of bandwidth.

I also found Share Play not working and showing instability on my PS4 when a team member was simultaneously downloading a large file using the same network. So, avoid downloading heavy files via the internet while using Share Play.

Lift Profile Restrictions

When you face issues using Share Play from your PS profile, enable the Guest login and New User Creation settings. Then, create a new user profile and try to access Share Play with it. The problem could lie in your original profile, so clear the PS cache and rebuild the database to eliminate any glitches. 

1. Select Parental Controls: Go to Settings > Parental Controls/Family Management.

   

2. View Restrictions Menu: Open PS4 System Restrictions.
3. Enable The Feature: Highlight New User Creation And Guest Login > Allow.

   

Additionally, this is a recommended fix on PS support in case of problems with the feature’s working.

Final Words

I discovered the Share Play not working issue while playing GTA V on my PS4. However, after further research, I found that users underwent the same problem with other games, such as WWE.

@AskPlayStation why is the ps4 share play on wwe 2k22 not working?

— 🙏🏾 (@Levels737) March 12, 2022

PlayStation has acknowledged errors related to Share Play malfunction and provided valuable fixes, like rebooting the network connection. Besides, the methods above were also handy in resolving the problem. 

If none of the mentioned above solutions fixes your issue, it would be best to contact PlayStation Support. You can also proceed to reset the PlayStation, but that is done as a last resort.

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Abdul Hadi

[How-To Guides Expert]

Laiba, our tech guru at HI Digital, simplifies and crafts How-To Guides with a Google IT Support Certificate. Beyond tech, she captures the city’s aesthetics through her lens. Join her journey where tech meets creativity!

Get In Touch: Laiba@hidgt.com